FAQ

Contact Us At

help@buckmason.com

888-988-5560

Mon - Wed: 7:30AM - 6PM Pacific
Thurs - Fri: 8:00AM - 6:00PM Pacific
Sat - Sun: 11AM - 6PM Pacific

Orders Shipping & Returns

Retail & Sizing

  • Sizing varies between styles. Check out our "Size Guide" on each product page for detailed measurements. Additional fit information is included in the product description and details.

    If you have any sizing or fit questions, please reach out to us at style@buckmason.com, and one of our stylists will assist you.
  • Yes, all jeans and pants purchased in stores at full price are eligible for our free hemming services and can be picked up in stores within five business days. Please note that our complimentary services do not include tapering or cinching - only hemming. Jeans and pants purchased online are not eligible to be mailed in for hemming, but you are more than welcome to visit your nearest Buck Mason physical store to drop off your pants for measurements and hemming.
  • We have four denim fits: Maverick Slim, Ford Standard, Cowboy, and Full-Saddle. Maverick Slim is straight through the thigh and tapers at the knee. Ford Standard has more room in the thigh and stays straight through the calf. Cowboy is a classic slim straight with a slightly higher rise. Full-Saddle is a true straight leg; a high rise and open through the hips and legs. Email us at style@buckmason.com to speak with one of our stylists for more clarification.
  • Pima and Slub are our two flagship tee fabrics made from 100% American-grown Supima cotton.

    A slub is a build-up of cotton yarn within the fabric, so our Slub tees have a subtle, variegated horizontal striping visible throughout the fabric. The result is a light, vintage-inspired texture that you can feel. Because the thickness of slub fabric subtly varies throughout the shirt, it drapes lightly over your body.

    Pima tees have a more modern, uniform construction. Instead of a texture, there's a smooth hand feel resulting from long-staple cotton fibers tightly woven together. The result has more structure so the tee will hang off your body more uniformly.

Other FAQs

  • We do not offer any discounts or promotions. If you’ve found a coupon code online, chances are it is not an official Buck Mason coupon code. We will not honor any coupons that Buck Mason does not officially approve.
  • Final sale items are not eligible for price adjustments.
  • We are an American brand first and predominately make our products in the USA. However, we also partner with specialists around the world based on their expertise.

    We're constantly working to improve the longevity of our products and consistently test and refine our processes to ensure we're providing you with garments that will last for the long haul. At times, this means producing garments locally within the US; other times, it means finding best-in-class partners worldwide. When we decide to produce select products overseas, it's so that we can ensure we deliver the highest quality garment at the value you've come to expect from Buck Mason.
  • For press inquiries, please contact media@buckmason.com.
  • We have a curated set of affiliate partners and are always looking to consider new additions to our network. Read more about our affiliates program here.
  • Our products are only available on buckmason.com and at our stores. However, we do accept bulk orders on a case-by-case basis. Contact us at help@buckmason.com for further information.
  • All of our active roles are posted on our Careers page. Please submit all job applications directly through the Careers page to make sure your application gets to the right person.